Leading Foodservice Innovator

The client is a leading supplier and solutions provider to the foodservice, in-store bakery, and retail markets. Their products are sold in more than 100 countries, and they employ 10,000 employees across more than 50 locations spanning six continents. The organisation is committed to developing solutions that raise the bar on quality, convenience, innovation, and efficiency in support of customer growth.

CHALLENGE

The company was facing several IT challenges as a result of its current software development process, including, high operations and maintenance costs, slow speed-to-market for its internal/external client solutions, and individual silos that caused planning and resource issues across its IT teams. These issues had ramifications across the entire business. To address them, the client decided to adopt an Agile software development framework and engaged CTG to support this transformative initiative.

SOLUTION

CTG used a customised three-step approach, which positioned the company to obtain a solid understanding of Agile and gain best practices for continuous improvement and organisational sustainability. CTG’s deep IT knowledge, technical strength, and the Agile transformation SMEs’ effective collaboration with the client’s leadership and IT and business teams. This allowed the organisation to transition to a more efficient and consistent framework that supports its commitment to continuous innovation; reduces concurrent project time; increases speed-to-market; reduces redundancy; and increases employee morale due to recognition of achievement and business stakeholder satisfaction feedback.

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