CTG’s Process Assessment and Improvement consultants are some of the leading experts in the ITIL4 framework and work with our clients to assist in determining where change is necessary. Afterwards they work through the change process to ensure continuous improvement.
Increasing your efficiency and consistency through proper Process Management is critical to providing Value
We work with you to analyze your processes in order to define and propose specific improvement tracks, in view of your current and future needs and requirements. CTG combines market best practices and standards, enhanced with our real-life experience and hands-on approach.
CTG'S Process Assessment and Improvement Solution
We ensure all stakeholders involved speak the same process language, and have the same understanding of the process at hand. Capturing it through industry standard notation forms (BPMN) and using supporting products, we provide a clear status of your 'As-Is' situation and enable improvements through pragmatic actions.
Ensures a clear, common understanding of specific current processes
- Process analysis
- Stakeholder involvement
- Understanding value
- Industry standard documentation
- Cost transparency
- Flow visibility
- Foundation for automation
Drives towards value through clearly defined actions:
- Focusing on value first
- Pragmatic, tangible list of improvements
- Starting from where you are
- High adoption rate through gamification
- Measurable, tangible success
Enables growth through transparency:
- Focus on the bigger picture
- Long-term horizon
- Roadmap and strategy leading to sustainability
How CTG can help you achieve your desired business outcomes through digital transformation.
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