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Support and Maintenance
CTG’s experienced consultants provide 2nd and 3rd line support for front and back-office technologies and specialise in today’s leading infrastructure components and technologies, such as Windows, Active Directory, and Linux.
High quality Support & Maintenance is a key component of IT Value
CTG’s support and maintenance solution provides and supports a reliable and stable foundation for your entire organisation. This ensures everyone can focus on generating even more value for your business. Our clients have been able to reap these benefits for years.
Skilled Professionals
Support at Scale
Flexible Delivery Models
Service Account Management
Transparant Cost Control
Quality Assurance
CTG'S maintenance and support SOLUTION
Our experienced consultants provide 2nd and 3rd line support for front and back-office technologies and specialise in today’s leading infrastructure components and technologies, such as Windows, Active Directory, and Linux. These activities come in many shapes and forms: either remotely through our delivery centres, with local, on-site presence, or in a hybrid model. Support and maintenance can be done in multiple languages and timeframes. CTG also focusses on our clients' needs and requirements, with governance through proven service account management and quality assurance practices.
Local Support and Maintenance
Ensures local presence where and when you need it:
- On-site presence
- 24/7 - 8/5 - on call
- Skilled professionals
- Industry best practices
- Application and Infrastructure support
Delivery Centre
Optimises your support through remote activities:
- 24/07 - 8/5
- Multi-language
- Application and infrastructure support
- Skilled professionals
- Industry best practices
- Services account management and quality assurance
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The CTG partner network is built to combine today’s leading technologies with CTG’s digital transformation IT solutions and services to accelerate our clients’ transformation initiatives.
Given the accelerated pace at which new technologies emerge and the specialized and evolving needs of our clients, it’s essential that we leverage industry partnerships to amplify the value we provide to clients.
Our strong partner network provides clients with even greater speed, adaptability, and confidence that their IT and digital transformation initiatives will be powered by the technologies, skills, methodologies, and industry experience necessary to achieve their desired business, technology, and operational outcomes.
Let’s discuss
How CTG can help you achieve your desired business outcomes through digital transformation.
Send us a short message by completing the contact form and we’ll respond as soon as possible, or call us directly.